REFUND &
RETURN POLICY
We take pride in our food and service, but we understand issues may arise. Our refund and return policy is as follows:
Dine-In Orders:
• If there is a concern with your meal, please inform a manager immediately so we may address the issue while you are still on-site.
• Refunds or replacements are issued only if the food is returned uneaten and the concern is valid (e.g., wrong item, undercooked, or quality issue).
Takeout & Delivery Orders:
• Claims for incorrect, missing, or unsatisfactory items must be made within 1 hour of pickup or delivery.
• A photo of the food or item in question may be requested for verification.
• We do not offer refunds for orders that were accurate but not to personal taste preferences.
Deposits & Event Reservations:
• Deposits for private events, catering, or large party reservations are non-refundable unless canceled with at least 72 hours’ notice.
• Cancellations made within 48 hours may be subject to a partial refund at management’s discretion.
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For feedback, concerns, or refund inquiries:
Phone: (301) 364-1011
Email: thechosenbistro@gmail.com
Website: www.thechosenbistromd.com
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